About CRON
About CRON
ABOUT US

Develop with technology, survive with quality, and always strive for progress.

Service Network


● Global Internet Service Platform Coverage  ●  300 On-Site Service Engineers Worldwide  ●  Global Regional Parts Hub

We have established a global multi-level 7*24-hour service system, spanning from various provinces in China, subsidiaries in Germany, Malaysia, and other countries, to over a hundred global distributor networks, complemented by a networked parts center. This ensures users receive professional and timely service.

Regional Parts Hub

Regional Parts Hub

CRON has multiple parts hubs in Germany, Malaysia, and China, enabling customers to obtain spare parts within 24 hours.

Internet service platform with global coverage

Internet service platform with global coverage

Utilizing our global service network and internet service platform helpdesk, alongside our team of dedicated technical service consultants, we offer round-the-clock support, ensuring reliable assistance for both new and existing customers worldwide.

Elite support team

Elite support team

With over 300 support engineers worldwide, we provide users with prompt and efficient on-site services, ensuring peace of mind.

7X24 hours service response

7X24 hours service response

We have established a global multi-level 7 × 24-hour service system and networked parts center, allowing users to enjoy professional and timely attentive service.